26/08/2021

ACT Fibernet launches 2nd edition of ‘Welcome Back’ initiative

ACT Fibernet, one of India's largest fiber broadband ISP (Internet Service Provider), today announced the 2nd edition of 'Welcome Back' initiative, a returnship programme to encourage and enable individuals to resume work post their career breaks. The initiative is an approach to create a pathway for them to return to a suitable career. The 'Welcome Back' initiative will be a six-week skilling program that will focus on corporate fundamentals and alignment of self for work, functional trainings, hands-on experience of working on real time scenarios followed by an assessment and certification. The candidates will be identified on the basis of final assessment post the skill development program.

19/08/2021

How ACT digitally transformed its sales and support teams

Indian telecommunication company Atria Convergence Technologies (ACT) has been on its digital transformation journey for the past four years. This has helped them stay competitive during the pandemic, says Hara Prasad Kar, CIO at ACT. The core issue was the intensely manual process: When a new customer comes onboard, a sales executive visits the customer’s place to check if they have fiber cables available in the area. The sales executive then visits the customer’s house to collect the necessary documents to complete the KYC [know-your-customer] process. They take pictures of the documents, then send the pictures to the back-end team, which processes the information. Present in 19 cities with more than 2 million customers, this process was getting too overwhelming for ACT. “The turnaround time was extremely high. Visibility was absent from a management perspective. Interdepartmental coordination lacked, and this subsequently increased the manual work,” Kar says.

16/08/2021

Partners Group acquires controlling stake in Atria Convergence Technologies

Partners Group, a global private markets firm, has agreed to acquire about 75 per cent stake in Atria Convergence Technologies (ACT), one of India's largest providers of high-speed fiber-optic broadband, from Argan (Mauritius) Ltd and TA Associates. Partners Group, which has been a joint investor in ACT since 2016, will acquire a controlling stake in a transaction that values the company at an enterprise value of nearly $1.2 billion, a statement from the Partners Group said. The deal size is learnt to be around $900 million.