Know More

How do I change my ACT Fibernet plan?

Follow the below steps to change your ACT plan -

On the website:

Go to the ACT Fibernet website: actcorp.in

Click on support in the menu bar

Select the nature of your issue. Example: Internet not working, shifting, reconnection, etc.

Provide your registered mobile number or 12 digital account numbers.

Enter the OTP sent to your registered mobile number.

Follow through the instructions on the chatbot to raise a ticket.

On the ACT Fibernet app:

Log on to the ACT Fibernet app.

Click on support from the quick links on the bottom.

Select the nature of the issue, i.e., trouble with connectivity, need help with bills, etc.

Follow through with the instructions and raise a ticket if the issue persists. How to Change ACT Fibernet WiFi Password

Download the app from playstore and log in to your ACT Fibernet app.

Click on the account section from the top menu.

Scroll down to the bottom and select 'Change password'

Accept the alert and change password.

Enter a new password and confirm. How do I log into my ACT Fibernet account?

Download the app from playstore and log in to your ACT Fibernet app.

Enter your registered mobile number and password. How to recharge ACT Fibernet

How do I change my ACT WiFi name and password?

Below is a step-by-step process of changing your router password for your ACT Fibernet broadband connection. It is recommended that you change your password frequently to secure your WiFi connection.

TP-Link: Login to the Router admin panel using its default IP Address – 192.168.0.1 / 192.168.1.1.

Enter the default username and password (admin/admin in most cases).

Navigate to Wireless > Wireless Security > WPA/WPA2 – Personal (Recommended) > Password.

Enter your preferred password and Save the change. D-Link: Login to your router settings page via its default IP Address – 192.168.1.1 / 192.168.0.1.

Input your username and password (or here's list of default username and password).

Go to Wireless > Wireless Security > Security Mode set to WPA2 only > Pre-Shared Key: enter your preferred password.

Apply the change > restart your WiFi and the new password will be applied. NETGEAR: Open your router setup page using its default IP address – 192.168.1.1 / 192.168.0.1 / https://www.netgear.com/home/services/routerlogincom.html.

For authentication enter default username and password.

Go to Wireless > Security Options > Select WPA2-PSK [AES] > Now enter your preferred password in Passphrase.

Apply chances and reboot your WiFi for changes to effect. How To Find ACT User Id and Password

You can check your data usage, plan details, account details and even manage your account on your ACT Fibernet mobile app.

Download the ACT Fibernet app from playstore and log in to your ACT Fibernet app.

Click on 'home' from the top menu bar.

You can view the user id, plan and data available on your internet plan and the consumption made till date.

Click on Forgot Password on https://selfcare.actcorp.in/. Now enter your username and mobile number. If the username and mobile number entered by you matches the information in our database, then the password will be sent via SMS to your registered mobile number and emailed to your registered email address.

Slow Speed Issues and How to Fix them

There could be many factors impacting internet speed and we have outlined them here for you. Your broadband network

ACT Fibernet delivers internet service to your home through fibernet. However, DSL and lower broadband services are usually wired using copper. Most high-speed broadband services deliver Internet via a hybrid fiber and copper network. ACT Fibernet provides the Internet directly to your home using a 100% fiber network. Home network

Many factors inside your home can affect the rate at which you send or receive data over the Internet. These include:

If the wiring is older, the connection tends to get weaker.

Distance between the router and your device. It is always advisable to place your router in a central location.

Duration and type of router that you have been using. It is recommended that you replace your router every few years and upgrade your router based on your internet plan.

Number of devices connected to the Internet. The number of devices using your internet bandwidth can congest the network causing slow speeds.

Type of connection used Connection types

You can connect your home internet through a wired ethernet cable or a wireless connection. Wired cable connections use Cat5e or Cat6 wires connected to the ethernet port on your wall or router. Wired connections give consistent performance and speed. Wireless connections provide you flexibility to move through your home, but they are not as fast as a wired connection. You get the best WiFi signal closest to your router, and, with fewer devices running. Type and number of devices

All devices have a maximum internet speed they can reach. However, that internet speed may not be as fast as your internet service plan. For example, if your older laptop or mobile only supports 20Mbps and you have a 1Gbps internet plan, your laptop will never be able to reach more than 20 Mbps internet speed. TV and internet speed

In a lot of cases, TV and the internet connections in your home come in through the same cable. Using both services at the same time takes up more available bandwidth and can take a toll on your internet download speeds. For example, watching multiple HD shows at the same time as very high data consumption internet usage, such as downloading a complete HD movie file on your computer, may lead to lower internet speeds as compared with internet speeds when no other uses are happening on your home internet network. Other networks and websites you visit

Sometimes, the websites you interact with may not provide their services at the same speeds. Things to consider as you surf websites:

Other websites might not have the same internet speeds as your internet plan.

The website server capacities can impact your Internet speeds and experience.

Websites may use other internet service providers to deliver data back to you. These arrangements can also impact your Internet speeds.

Surfing during the website's peak time may also be a reason for slower speeds.