Bala Malladi stands as an archetypical inspirational leader with a successful career spanning over three decades, currently steering ACT Fibernet as its Chief Executive Officer for more than sixteen years. Under Bala's guidance, ACT Fibernet has distinguished itself by pioneering fiber-to-the-home (FTTH) technology in India, emphasizing rapid internet connectivity services. Bala’s strategic insights underscore the critical role of FTTx networks in fostering economic growth, a principle that has shaped ACT Fibernet's mission to develop expansive broadband 'highways' throughout India. This strategic foresight has not only broadened ACT's presence but has also solidified its role as a pivotal contributor to India's burgeoning digital infrastructure. Under his leadership, ACT has catapulted into the forefront as a premier broadband and consumer technology brand in India, making it the largest non-telecom ISP in India with a subscriber base exceeding 2 million across 25 cities. 

The company's commitment to customer satisfaction and innovation has been instrumental in fostering loyalty and advancing the broadband industry in the nation. His foundational belief that prioritizing people ensures business success has nurtured a corporate culture at ACT that is both compassionate and forward-thinking. This philosophy has earned ACT accolades as one of the Top 100 'Best Places to Work' in India for eight consecutive years and recognition as the Gallup Global Exceptional Workplaces for six consecutive years. 

During the pandemic, Bala led the company with unwavering commitment, ensuring uninterrupted services and extensive community support, which culminated in ACT being honoured as one of India's Best Workplaces in Health and Wellness 2021 by Great Place to Work. Further He has been recognised as “Best top 10 Leaders during critical times” by GPTW & Economic Times.

Prior to his tenure at ACT, Bala worked at Hindustan Unilever including in Unilever London , dedicating 17 years to various roles that spanned finance, strategy, supply chain, new business initiatives etc across India and Europe. His tenure also included leading the commercial endeavours of Kimberly Clark Lever and represented Hindustan Unilever in this significant joint venture. 

Bala's fervor for innovation, continuous learning and customer-centric approach, drives his pursuit of cutting-edge technologies and organisational excellence to create a socially responsible enterprise . ACT has done work that is well integrated into the social fabric of the communities that it operates in and well respected for its unique contribution in the fields of digital inclusion spanning across 1200+ government schools, public libraries, Free Wifi hotspots for students and other members of the society. He is respected as one of the foremost thought leaders in spheres of digital inclusion, connectivity solutions and bridging the digital divide across the country.