Off To check how much speed you are getting, use the My Wi-fi Settings options on the ACT Fibernet app and click on speed test.For your actual plan speed, Please check your speed by plugging in the LAN (Ethernet Cable) directly in your laptop/desktop. The speed may vary 5% to 10% every time you perform a speed test.Below are a few reasons for low speed:You may not have cleared the dues and your account is in suspended mode.You may have crossed your data limit.High bandwidth consuming applications like torrent could be running.You may have exceeded the storage space in your device.You may not have cleared your temporary & cache files.Your device may be affected by virus.Your Wi-Fi signals are affected by obstructions like concrete walls or RF electronic equipment like TV, microwave, etc.Your device may not be compatible with the current router.Your router is at a distant place.If you think you are not getting your plan speed even after checking all of the above, please raise a ticket via the ACT App and we will help you resolve the same. Set as default Off Faq page para FAQ sub cat Speed / FUP