Off Connect the LAN Cable directly to the computer and perform the speed test using the test server hosted by ACT Fibernet. If the result indicates more than 20% deviation in speed compared to your plan, you can conclude that you are not getting the subscribed speed.You may please register your grievance with us at +919121212121. You can also raise a slow speed ticket via the support section on the app or the chatbot on our website. Set as default Off Faq page para FAQ sub cat Speed / FUP