Off Your Wi-Fi router is a wireless equipment which is susceptible to physical and aerial interferences and hence may not be capable of delivering the speed that you have actually subscribed for.Several factors will affect the speed you receive from your WiFi router, likeDistance from the routerInterference sources (cordless phones, mobiles, microwaves, other Wifi routers in your neighborhood)Walls/Floors between you and the Wifi routerTo check how much speed you are getting, use the My Wi-fi Settings options on the ACT Fibernet app and click on speed test.To check your actual speed please disconnect the Wi-Fi Router, plug-in the LAN Wire (Ethernet Cable) directly into your laptop or desktop and run a speed test using https://www.speedtest.net/If you think you are not getting your plan speed even after checking all of the above, please raise a ticket via the ACT App and we will help you resolve the same. Set as default Off Faq page para FAQ sub cat Speed / FUP