- Following could be the reasons for you experiencing slow speed:
- You may not have cleared your ACT Fibernet dues and hence your connection may be in suspended mode – Please check for any pending dues and clear the same to experience normal connectivity
- You may have crossed your Data Limit (FUP) and you may be on post-FUP speed as per the subscribed plan – Purchase flexybytes from the ACT App to browse at desired speeds. Read more about Flexybytes here https://www.actcorp.in/faq/flexybytes
- High-bandwidth consuming applications like torrents could be running simultaneously – Check for any such applications running in the background and try pausing to see if speed for other usage goes back to normal
- You may have exceeded the storage space on your device – Please check your storage used and try clearing some to create space
- You may not have cleared your temporary and cache files – Clear your cache from your browser settings
- Your device may be affected by virus – Please get your device checked for any viruses that may be affecting device performance
- Your Wi-Fi signals are getting obstructed by concrete walls or radio frequencies of electronic equipment like T.V., Microwave etc – Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experience
- Your device may not be compatible with the Wi-Router you are using – Please check for router compatibility in your device specifications
- Your Wi-Fi Router may be placed in a distant corner of your house and the distance between the router and your device may be too much for the signals to travel without any data loss - Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experience