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Submitted by actcorp on
Off Following could be the reasons for you experiencing slow speed:You may not have cleared your ACT Fibernet dues and hence your connection may be in suspended mode – Please check for any pending dues and clear the same to experience normal connectivityYou may have crossed your Data Limit (FUP) and you may be on post-FUP speed as per the subscribed plan – Purchase flexybytes from the ACT App to browse at desired speeds. Read more about Flexybytes here https://www.actcorp.in/faq/flexybytesHigh-bandwidth consuming applications like torrents could be running simultaneously – Check for any such applications running in the background and try pausing to see if speed for other usage goes back to normalYou may have exceeded the storage space on your device – Please check your storage used and try clearing some to create spaceYou may not have cleared your temporary and cache files – Clear your cache from your browser settingsYour device may be affected by virus – Please get your device checked for any viruses that may be affecting device performanceYour Wi-Fi signals are getting obstructed by concrete walls or radio frequencies of electronic equipment like T.V., Microwave etc – Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experienceYour device may not be compatible with the Wi-Router you are using – Please check for router compatibility in your device specificationsYour Wi-Fi Router may be placed in a distant corner of your house and the distance between the router and your device may be too much for the signals to travel without any data loss - Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experience Set as default Off Faq page para
  • Following could be the reasons for you experiencing slow speed:
  • You may not have cleared your ACT Fibernet dues and hence your connection may be in suspended mode – Please check for any pending dues and clear the same to experience normal connectivity
  • You may have crossed your Data Limit (FUP) and you may be on post-FUP speed as per the subscribed plan – Purchase flexybytes from the ACT App to browse at desired speeds. Read more about Flexybytes here https://www.actcorp.in/faq/flexybytes
  • High-bandwidth consuming applications like torrents could be running simultaneously – Check for any such applications running in the background and try pausing to see if speed for other usage goes back to normal
  • You may have exceeded the storage space on your device – Please check your storage used and try clearing some to create space
  • You may not have cleared your temporary and cache files – Clear your cache from your browser settings
  • Your device may be affected by virus – Please get your device checked for any viruses that may be affecting device performance
  • Your Wi-Fi signals are getting obstructed by concrete walls or radio frequencies of electronic equipment like T.V., Microwave etc – Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experience
  • Your device may not be compatible with the Wi-Router you are using – Please check for router compatibility in your device specifications
  • Your Wi-Fi Router may be placed in a distant corner of your house and the distance between the router and your device may be too much for the signals to travel without any data loss - Use the Wi-Fi analyzer on the ACT App to understand what is the best position to place your router for an uninterrupted browsing experience
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FAQ sub cat Speed / FUP
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